Refund / Return Policy
Return
Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, The Powder Legacy will instantly initiate the refund to your source account or chosen method of refund within 5 working days.
Refund and Cancellation for Service Provider Company
Due to service providers in nature “NO REFUND”,“NO CANCELLATION”will be entertained once the Payment has been made.
Cancellation Policy
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However, return is possible for all orders/products.
Shipping & Delivery Policies –
We ship our products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by India Post (every nook and corner of the country, literally), the delivery time would be within 2 to 10 business days of shipping (business days exclude Sundays and other holidays). At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which we shall not be liable and would request our customers to cooperate. Also, The Powder Legacy reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
Contact Us:-
The Powder Legacy
H. No. 16-11-405/65, SBI Officers Colony, Moosarambagh, Hyderabad – 500036.
Whatsapp – +91-7893440628
